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Remote Monitoring: Who's minding the store?
Your attention should be on your business and
not on the server or network. For clients with monthly service
agreements, MIS Alliance offers the option of advanced remote
monitoring services to maintain a constant watch on the state of
your network. If your Internet connection or your mail server
goes down for any reason, MIS Alliance will know as soon as or
even sooner than your end-users do. This then allows us to alert
you and to take corrective action.
Remote Support
Occasionally, you will have need for IT
support to fix a problem on the network or just to show a user
how to configure some software. MIS Alliance is able to provide
remote support for both servers and end-user workstations for
the quickest solution, saving you significant time and expense.
With the advanced monthly service plan, Help Desk support is
available to you and your users 24x7x52 by a toll-free number.
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